Cookie Policy
Last update: June 20th, 2023
This Cookie Policy describes how Frequency uses cookies and similar technologies to provide, customize, evaluate, improve, promote, and protect our Services.
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
Our cookies
We use both session and persistent cookies on our website.
The cookies that we use on our website, and the purposes for which they are used, are set out below:
Frequency core services cookies - These Cookies are essential for the overall experience and performance of the Service. They are only dropped into your browser once you sign up for our Services. We do not recommend disabling it as it might result in a malfunction of the Services.
Frequency analytics cookies - These are cookies to track the performance and analytics of all Frequency websites. They are enabled by default and you can stop them by clicking here.
Third-party analytics cookies
We use Google Analytics to analyze the use of our website.
Our analytics service provider generates statistical and other information about website use by means of cookies.
The information generated relating to our website is used to create reports about the use of our website.
Google Analytics privacy policies are available at: http://www.google.com/policies/privacy/
Opting out of Google Analytics: You may reject or delete Google Analytics cookies by downloading and installing the Google Analytics Opt-out Browser Add-on. You can find out more about what that is, how to download it, and how it works here: https://tools.google.com/dlpage/gaoptout
Other third-party cookies
Intercom
We use Intercom for providing live chat and support our customers. Intercom uses cookies to remember live chat sessions and the last visited page.
Intercom’s terms and policies are available at https://www.intercom.com/terms-and-policies
You can reject Intercom cookies from their cookie policy available here: https://www.intercom.com/terms-and-policies#cookie-policy
ConvertFox
We use ConvertFox for providing live chat and support our customers. ConvertFox uses cookies to remember live chat sessions and the last visited page.
You can find ConvertFox’s privacy policy here: https://convertfox.com/privacy
Blocking cookies
Most browsers allow you to refuse to accept cookies; for example:
in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
in Firefox (version 44) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
in Chrome (version 48), you can block all cookies by accessing the "Customise and Control" menu, clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
Blocking all cookies will have a negative impact on the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
Deleting cookies
You can delete cookies already stored on your computer; for example:
in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11).
in Firefox (version 44), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies".
in Chrome (version 48), you can delete all cookies by accessing the "Customise and Control" menu, clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
Deleting cookies will have a negative impact on the usability of many websites.
Our details
This website is owned and operated by Frequency Consulting Group LLC.
We are registered in FL, USA with address 1535 NE 129th ST, North Miami FL, 33161. EIN # 30-1350471. D-U-N-S #:12-456-1610
You can contact us by email using Admin@frequencyconsultinggroup.com
In Association with, Simvoly Applications Ltd.
Registered in Plovdiv, Bulgaria with address 14B Stara Planina str.
And VAT ID is BG203856012.
You can contact them by email using contact@simvoly.com